Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201703614 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201405605 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201507860 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | November 2017 |
| 201507891 | Fife Council | handling of application (complaints by applicants) | Upheld, no recommendations | November 2017 |
| 201507914 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | November 2017 |
| 201508182 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2017 |
| 201508214 | Lothian NHS Board | nurses / nursing care | Not duly made or withdrawn, no recommendations | November 2017 |
| 201508327 | Renfrewshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | November 2017 |
| 201600270 | Greater Glasgow and Clyde NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | November 2017 |
| 201600986 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Upheld, recommendations | November 2017 |