Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201407586 | A Dental Practice in the Lothian NHS Board area | complaints handling | Upheld, recommendations | December 2015 |
| 201407598 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2015 |
| 201407642 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201407746 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | December 2015 |
| 201407829 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | lists (incl difficulty registering and removal from lists) | Some upheld, recommendations | December 2015 |
| 201500087 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201500671 | Scottish Ambulance Service | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201500705 | Forestry Commission Scotland | handling of application | Not upheld, no recommendations | December 2015 |
| 201500709 | University of Glasgow | academic appeal/exam results/degree classification | Not upheld, no recommendations | December 2015 |
| 201500913 | Aberdeenshire Council | complaints handling | Some upheld, no recommendations | December 2015 |