Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401586 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, no recommendations | February 2015 |
| 201401599 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201401639 | Lothian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | February 2015 |
| 201401683 | Port of Leith Housing Association Ltd | right to buy | Upheld, recommendations | February 2015 |
| 201401821 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2015 |
| 201401837 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
| 201402028 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201402073 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | February 2015 |
| 201402199 | The City of Edinburgh Council | noise pollution | Not upheld, no recommendations | February 2015 |
| 201402304 | Lanarkshire NHS Board | policy / administration | Upheld, recommendations | February 2015 |