| 201100627           | 
                                                                                        Renfrewshire Council           | 
                                                                                        noise pollution           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201100642           | 
                                                                                        Scottish Prison Service           | 
                                                                                        sentence planning           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201100720           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        appointments/admissions (delay, cancellation, waiting lists)           | 
                                                                                        Upheld, action taken by body to remedy, recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201100721           | 
                                                                                        Scottish Prison Service           | 
                                                                                        clothing           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201100724           | 
                                                                                        Scottish Prison Service           | 
                                                                                        disciplinary charges; orderly room proceedings           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201100791           | 
                                                                                        Scottish Prison Service           | 
                                                                                        policy/administration           | 
                                                                                        No decision reached           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201100793           | 
                                                                                        Scottish Prison Service           | 
                                                                                        other           | 
                                                                                        Upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201100846           | 
                                                                                        South Ayrshire Council           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201101167           | 
                                                                                        Clyde Valley Housing Association Ltd           | 
                                                                                        applications, allocations, transfers           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201000815           | 
                                                                                        Glasgow Caledonian University           | 
                                                                                        Complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2011           |