Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301873 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |
| 201301919 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | January 2014 |
| 201301939 | Scottish Prison Service | transfer to another prison | January 2014 | |
| 201302011 | Scottish Water | water pressure - low | Not upheld, no recommendations | January 2014 |
| 201302081 | East Renfrewshire Council | policy/administration | Upheld, recommendations | January 2014 |
| 201302156 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | January 2014 |
| 201302158 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | January 2014 |
| 201302203 | Business Stream | charging method / calculation | Upheld, no recommendations | January 2014 |
| 201302270 | The City of Edinburgh Council | policy/administration | Not upheld, no recommendations | January 2014 |
| 201302331 | West Lothian Council | repairs and maintenance | Upheld, no recommendations | January 2014 |