| 201100279           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2012           | 
              
          
                                                                                        | 201100882           | 
                                                                                        A Dental Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2012           | 
              
          
                                                                                        | 201101118           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2012           | 
              
          
                                                                                        | 201101348           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2012           | 
              
          
                                                                                        | 201101497           | 
                                                                                        Dundee City Council           | 
                                                                                        Repairs and maintenance of housing stock            | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2012           | 
              
          
                                                                                        | 201101754           | 
                                                                                        Business Stream Ltd           | 
                                                                                        Meter reading           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2012           | 
              
          
                                                                                        | 201102047           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        June 2012           | 
              
          
                                                                                        | 201102277           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        Communication, staff attitude, dignity, confidentiality           | 
                                                                                        Some upheld, action taken by body to remedy, recommendations           | 
                                                                                        June 2012           | 
              
          
                                                                                        | 201102321           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        Communication, staff attitude, dignity, confidentiality           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2012           | 
              
          
                                                                                        | 201102339           | 
                                                                                        A Medical Practice in the Grampian NHS Board area 
           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2012           |