| 201100184 | Edinburgh Napier University | complaints handling | No decision reached | December 2011 | 
          
                                                                                        | 201100264 | Lothian NHS Board - Acute Division | clinical treatment;diagnosis | Some upheld, recommendations | December 2011 | 
          
                                                                                        | 201100324 | Grampian NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 | 
          
                                                                                        | 201100365 | South Lanarkshire Council | repairs and maintenance of housing stock (incl dampness and infestations) | Upheld, recommendations | December 2011 | 
          
                                                                                        | 201100446 | A Medical Practice, Tayside NHS Board | clinical treatment; diagnosis | Not upheld, recommendations | December 2011 | 
          
                                                                                        | 201100459 | The City of Edinburgh Council | building standards | Not upheld, no recommendations | December 2011 | 
          
                                                                                        | 201100466 | A Dental Practice, Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, no recommendations | December 2011 | 
          
                                                                                        | 201100468 | A Medical Practice, Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 | 
          
                                                                                        | 201100473 | A Medical Practice, Lothian NHS Board | policy/administration | Not upheld, no recommendations | December 2011 | 
          
                                                                                        | 201100663 | Fife Council | applications, allocations, transfers & exchanges | Some upheld, no recommendations | December 2011 |