| 201100708 | Dunedin Canmore Housing Association | complaints handling | Upheld, action taken by body to remedy, no recommendations | December 2011 | 
          
                                                                                        | 201100767 | Lanarkshire NHS Board | policy/administration | Some upheld, action taken by body to remedy, no recommendations | December 2011 | 
          
                                                                                        | 201100772 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, recommendations | December 2011 | 
          
                                                                                        | 201100796 | A Medical Practice, Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 | 
          
                                                                                        | 201100805 | Scottish Prison Service | personal property | Not upheld, no recommendations | December 2011 | 
          
                                                                                        | 201100903 | A Medical Practice, Fife NHS Board | lists | Some upheld, recommendations | December 2011 | 
          
                                                                                        | 201101032 | Orkney NHS Board | complaints handling | Upheld, recommendations | December 2011 | 
          
                                                                                        | 201101095 | A Dental Practice, Highland NHS Board | clinical treatment; diagnosis | Upheld, recommendations | December 2011 | 
          
                                                                                        | 201101136 | Scottish Prison Service | legal correspondence | Some upheld, no recommendations | December 2011 | 
          
                                                                                        | 201101176 | The City of Edinburgh Council | not upheld, recommendationsadvertisement of proposals:  notification and hearing of objections | Not upheld, recommendations | December 2011 |