| 201101175 | Scottish Prison Service | Transfer to Another Prison | Not upheld, no recommendations | November 2011 | 
          
                                                                                        | 201101184 | A Medical Practice, Lothian NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | November 2011 | 
          
                                                                                        | 201101196 | West Lothian Council | Handling of application (complaints by opponents) | Some upheld, recommendations | November 2011 | 
          
                                                                                        | 201101201 | Scottish Prison Service | Policy/Administration | Not upheld, action taken by body to remedy, no recommendations | November 2011 | 
          
                                                                                        | 201101210 | Fyne Homes | Complaints handling | Not upheld, action taken by body to remedy, no recommendations | November 2011 | 
          
                                                                                        | 201101257 | Scottish Prison Service | Education | Not upheld, no recommendations | November 2011 | 
          
                                                                                        | 201101383 | Scottish Prison Service | Progression | Not upheld, no recommendations | November 2011 | 
          
                                                                                        | 201101523 | Lothian NHS Board | Policy/administration, communication | Not upheld, action taken by body to remedy, no recommendations | November 2011 | 
          
                                                                                        | 200904203 | East Ayrshire Council | building standards | Not upheld, no recommendations | October 2011 | 
          
                                                                                        | 201001246 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2011 |