| 201004681 | Audit Scotland | policy/administration | Not upheld, no recommendations | October 2011 | 
          
                                                                                        | 201004696 | Western Isles NHS Board | policy/administration | Not upheld, no recommendations | October 2011 | 
          
                                                                                        | 201004712 | Highland NHS Board | appointments; admissions (delay, cancellation, waiting lists) | Upheld, recommendations | October 2011 | 
          
                                                                                        | 201004794 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2011 | 
          
                                                                                        | 201004885 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2011 | 
          
                                                                                        | 201004887 | West Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2011 | 
          
                                                                                        | 201004898 | Ardenglen Housing Association Ltd | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | October 2011 | 
          
                                                                                        | 201004953 | Forth Valley NHS Board | clinical treatment; diagnosis | Not upheld, action taken by body to remedy, no recommendations | October 2011 | 
          
                                                                                        | 201004962 | Aberdeenshire Council | primary school | Not upheld, no recommendations | October 2011 | 
          
                                                                                        | 201005068 | Scottish Prison Service | downgrading | Some upheld, action taken by body to remedy, no recommendations | October 2011 |