Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201800417 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations January 2019
201800504 A Medical Practice in the Tayside NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2019
201800508 Highland NHS Board nurses / nursing care Upheld, recommendations January 2019
201800529 Midlothian Council other Not upheld, no recommendations January 2019
201800744 Lothian NHS Board - Acute Division clinical treatment / diagnosis Upheld, recommendations January 2019
201800782 Scottish Borders Council sheltered housing issues / residential homes Some upheld, recommendations January 2019
201800823 A Medical Practice in the Borders NHS Board area clinical treatment / diagnosis Some upheld, recommendations January 2019
201800888 University of the West of Scotland academic appeal / exam results / degree classification Upheld, recommendations January 2019
201801143 Scottish Prison Service visits Not upheld, no recommendations January 2019
201801223 Fife Council neighbour disputes and anti-social behaviour Upheld, recommendations January 2019