Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201602009 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | November 2016 |
| 201602299 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |
| 201602309 | Scottish Prison Service | complaints handling | Upheld, recommendations | November 2016 |
| 201602314 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |
| 201603209 | Scottish Prison Service | downgrading | Not upheld, no recommendations | November 2016 |
| 201507569 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2016 |
| 201507570 | A Medical Practice in the Grampian NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | October 2016 |
| 201507571 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2016 |
| 201507623 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | October 2016 |
| 201507632 | Fife NHS Board | nurses / nursing care | Upheld, recommendations | October 2016 |