Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201403459 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
| 201404427 | Scottish Prison Service | progression | Not upheld, no recommendations | February 2016 |
| 201404548 | Business Stream | incorrect billing | Upheld, recommendations | February 2016 |
| 201405005 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201405116 | University of Strathclyde | complaints handling | Not upheld, recommendations | February 2016 |
| 201405382 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
| 201405524 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
| 201405725 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201405728 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, recommendations | February 2016 |
| 201405825 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2016 |