Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201102334 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Upheld, recommendations November 2013
201103811 South Lanarkshire Council homeless person issues Upheld, no recommendations November 2013
201200273 Lothian NHS Board admission, discharge & transfer procedures Upheld, recommendations November 2013
201200945 Aberdeen City Council repairs and maintenance Some upheld, recommendations November 2013
201201202 Borders NHS Board clinical treatment / diagnosis Not upheld, recommendations November 2013
201202393 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2013
201202598 Aberdeenshire Council zoning of local authorities, planning blight, flood prevention Not upheld, no recommendations November 2013
201202850 Business Stream leakage Not upheld, no recommendations November 2013
201203102 Dumfries and Galloway Council complaints handling Upheld, recommendations November 2013
201203110 North Lanarkshire Council repairs and maintenance Upheld, recommendations November 2013