Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201809223 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2019 |
| 201809648 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201809670 | Scottish Prison Service | escorted day absence | Upheld, recommendations | September 2019 |
| 201809722 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201809898 | Clackmannanshire Council | other | Not upheld, no recommendations | September 2019 |
| 201809951 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201810329 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201810676 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201810707 | University of the West of Scotland | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | September 2019 |
| 201811067 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |