Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201804659 | A Dentist in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
| 201804942 | Inverclyde Council | parking | Not upheld, no recommendations | July 2019 |
| 201805111 | Perth and Kinross Council | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | July 2019 |
| 201805252 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |
| 201805359 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
| 201805594 | Care Inspectorate | regulation of care | Not upheld, no recommendations | July 2019 |
| 201805986 | The City of Edinburgh Council | policy / administration | Not upheld, no recommendations | July 2019 |
| 201806323 | Glasgow City Council | policy / administration | Upheld, recommendations | July 2019 |
| 201806377 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |
| 201806506 | Dundee City Council | child services and family support | Some upheld, recommendations | July 2019 |