Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201805988 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | June 2019 |
| 201806073 | Dumfries and Galloway Council | child services and family support | Upheld, recommendations | June 2019 |
| 201806265 | East Dunbartonshire Council | secondary school | Some upheld, recommendations | June 2019 |
| 201806748 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2019 |
| 201807147 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2019 |
| 201807926 | Heriot-Watt University | academic appeal / exam results / degree classification | Upheld, recommendations | June 2019 |
| 201807981 | Fife Health and Social Care Partnership | nurses / nursing care | Not upheld, no recommendations | June 2019 |
| 201808445 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | June 2019 |
| 201808779 | South Ayrshire Council | policy / administration | Some upheld, recommendations | June 2019 |
| 201809490 | Scottish Prison Service | bullying / victimisation | Resolved, no recommendations | June 2019 |