Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608499 | Clear Business Water | incorrect billing | Upheld, recommendations | May 2019 |
| 201705936 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201706201 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2019 |
| 201706213 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2019 |
| 201707418 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2019 |
| 201707514 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | May 2019 |
| 201707681 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201707713 | Inverclyde Health and Social Care Partnership | record keeping | Not upheld, no recommendations | May 2019 |
| 201708023 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2019 |
| 201708311 | Fife NHS Board | admission / discharge / transfer procedures | Not upheld, no recommendations | May 2019 |