Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300992 | Scottish Prison Service | policy/administration | Upheld, recommendations | August 2014 |
| 201301286 | Scottish Prison Service | policy/administration | Upheld, recommendations | August 2014 |
| 201301378 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2014 |
| 201301440 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | August 2014 |
| 201301653 | Scottish Prison Service | bullying/victimisation | Upheld, recommendations | August 2014 |
| 201301925 | The City of Edinburgh Council | statutory notices | Upheld, recommendations | August 2014 |
| 201302041 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | August 2014 |
| 201302066 | Care Inspectorate | complaints handling | Some upheld, recommendations | August 2014 |
| 201302200 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201302424 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2014 |