| 201807843           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201808080           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201808205           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201808206           | 
                                                                                        A Medical Practice in the Grampian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201808508           | 
                                                                                        North Lanarkshire Council           | 
                                                                                        maintenance and repair of roads           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201808621           | 
                                                                                        East Ayrshire Council           | 
                                                                                        handling of application (complaints by applicants)           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201808735           | 
                                                                                        Fife NHS Board           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201808955           | 
                                                                                        Borders NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201809223           | 
                                                                                        A Medical Practice in the Lanarkshire NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201809648           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2019           |