Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304435 | The City of Edinburgh Council | council tax | Upheld, recommendations | August 2014 |
| 201304475 | South Lanarkshire Council | repairs and maintenance | Some upheld, recommendations | August 2014 |
| 201304546 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201304641 | A Medical Practice in the Forth Valley NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | August 2014 |
| 201304959 | Glasgow Housing Association Ltd | neighbour disputes and anti-social behaviour | Some upheld, no recommendations | August 2014 |
| 201305054 | Business Stream | charging method / calculation | Not upheld, no recommendations | August 2014 |
| 201305204 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201305252 | Business Stream | policy/administration | Not upheld, no recommendations | August 2014 |
| 201305253 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Upheld, no recommendations | August 2014 |
| 201305336 | The City of Edinburgh Council | housing statutory repair notices, haa areas and demolition orders | Not upheld, no recommendations | August 2014 |