Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305451 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201305761 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201305849 | Scottish Prison Service | supplies of books, newspapers, etc | Some upheld, recommendations | August 2014 |
| 201306028 | Thenue Housing | right to buy | Not upheld, no recommendations | August 2014 |
| 201306050 | Scottish Prison Service | bullying/victimisation | Not upheld, no recommendations | August 2014 |
| 201306093 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201306095 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2014 |
| 201306203 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | August 2014 |
| 201306208 | Clyde Valley Housing Association Ltd | communication, staff attitude, dignity and confidentiality | Not upheld, no recommendations | August 2014 |
| 201400113 | Glasgow City Council | refuse collection & bins | Upheld, recommendations | August 2014 |