Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104206 | Lothian NHS Board - Acute Division | nurses / nursing care | Some upheld, recommendations | July 2014 |
| 201200509 | Angus Council | policy/administration | Not upheld, no recommendations | July 2014 |
| 201201733 | Perth and Kinross Council | home helps, concessions, grants, charges for services | Upheld, recommendations | July 2014 |
| 201202382 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201202467 | Scottish Water | water quality | Not upheld, recommendations | July 2014 |
| 201202580 | North Lanarkshire Council | handling of application (complaints by opponents) | Not upheld, recommendations | July 2014 |
| 201204299 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2014 |
| 201204846 | Care Inspectorate | policy/administration | Not upheld, no recommendations | July 2014 |
| 201300363 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2014 |
| 201300540 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |