Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201302526 | The Moray Council | conservation areas, listed buildings, tree preservation orders | Not upheld, no recommendations | July 2014 |
201302675 | Scottish Prison Service | policy/administration | Upheld, recommendations | July 2014 |
201302689 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2014 |
201302706 | Glasgow City Council | maintenance and repair of roads | Not upheld, no recommendations | July 2014 |
201302765 | Business Stream | incorrect billing | Upheld, no recommendations | July 2014 |
201302861 | Fife Council | estate management, open space & environment work | Upheld, recommendations | July 2014 |
201302916 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | July 2014 |
201302924 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | July 2014 |
201303016 | Business Stream | charging method / calculation | Upheld, recommendations | July 2014 |
201303031 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |