| 201203255           | 
                                                                                        An NHS Board           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2013           | 
              
          
                                                                                        | 201203289           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        admission, discharge & transfer procedures           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2013           | 
              
          
                                                                                        | 201203300           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        November 2013           | 
              
          
                                                                                        | 201203832           | 
                                                                                        A Medical Practice in the Lothian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        November 2013           | 
              
          
                                                                                        | 201203858           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        nurses / nursing care           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2013           | 
              
          
                                                                                        | 201203939           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        admission, discharge & transfer procedures           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2013           | 
              
          
                                                                                        | 201204094           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2013           | 
              
          
                                                                                        | 201204111           | 
                                                                                        Fife NHS Board           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        November 2013           | 
              
          
                                                                                        | 201204143           | 
                                                                                        Tayside NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                                   | 
                                                                                        November 2013           | 
              
          
                                                                                        | 201204594           | 
                                                                                        Lothian NHS Board           | 
                                                                                        admission, discharge & transfer procedures           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2013           |