| 201204615 |
Business Stream |
incorrect billing |
Not upheld, no recommendations |
November 2013 |
| 201204636 |
Business Stream |
meter reading |
Not upheld, action taken by body to remedy, no recommendations |
November 2013 |
| 201204665 |
East Lothian Council |
home helps, concessions, grants, charges for services |
Not upheld, no recommendations |
November 2013 |
| 201204717 |
Lothian NHS Board |
clinical treatment / diagnosis |
Not upheld, no recommendations |
November 2013 |
| 201204821 |
Perth and Kinross Council |
handling of application (complaints by opponents) |
Some upheld, recommendations |
November 2013 |
| 201204897 |
Business Stream |
debt recovery / payment fees |
Upheld, recommendations |
November 2013 |
| 201204936 |
Lothian NHS Board |
clinical treatment / diagnosis |
Upheld, recommendations |
November 2013 |
| 201204951 |
An NHS Board |
communication, staff attitude, dignity, confidentiality |
Upheld, no recommendations |
November 2013 |
| 201205058 |
An NHS Board |
clinical treatment / diagnosis |
Some upheld, recommendations |
November 2013 |
| 201205062 |
Scottish Prison Service |
personal property |
Upheld, recommendations |
November 2013 |