Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201908075 | Highland NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2021 |
| 201908610 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Nurses / nursing care | Upheld, recommendations | July 2021 |
| 201909210 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2021 |
| 201910382 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2021 |
| 201911608 | Wheatley Housing Group Ltd | Repairs and maintenance | Some upheld, no recommendations | July 2021 |
| 202000229 | Lanarkshire NHS Board | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | July 2021 |
| 202000236 | Glasgow City Health and Social Care Partnership | Complaints handling | Upheld, recommendations | July 2021 |
| 202000782 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | July 2021 |
| 202001363 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2021 |
| 202001420 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2021 |