Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202001685 | A Medical Practice in the Ayrshire and Arran NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2021 |
| 202002453 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2021 |
| 202006018 | Wheatley Housing Group Ltd | Neighbour disputes and anti-social behaviour | Not upheld, no recommendations | July 2021 |
| 201806812 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 201809073 | Kingdom Housing Association Ltd | Repairs and maintenance | Not upheld, no recommendations | June 2021 |
| 201810642 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | June 2021 |
| 201811056 | Grampian NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | June 2021 |
| 201900081 | Fife Council | Child services and family support | Some upheld, recommendations | June 2021 |
| 201900247 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, recommendations | June 2021 |
| 201901592 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |