Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201910848 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201910975 | Scottish Prison Service | Escorted day absence | Upheld, recommendations | May 2021 |
| 201911093 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Not upheld, no recommendations | May 2021 |
| 201911145 | Grampian NHS Board | Admission / discharge / transfer procedures | Some upheld, recommendations | May 2021 |
| 201911563 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 202001145 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 202001260 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 202002295 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 202002316 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 202003576 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |