| 201803624 |
Lanarkshire NHS Board |
clinical treatment / diagnosis |
Some upheld, recommendations |
September 2020 |
| 201803667 |
University of Edinburgh |
complaints handling |
Upheld, recommendations |
September 2020 |
| 201804510 |
Scottish Ambulance Service |
failure to send ambulance / delay in sending ambulance |
Upheld, recommendations |
September 2020 |
| 201804945 |
South Lanarkshire Health and Social Care Partnership |
care in the community |
Some upheld, no recommendations |
September 2020 |
| 201805026 |
Renfrewshire Health and Social Care Partnership |
policy / administration |
Upheld, recommendations |
September 2020 |
| 201805588 |
Highland NHS Board |
clinical treatment / diagnosis |
Some upheld, recommendations |
September 2020 |
| 201806888 |
Lothian NHS Board - Acute Division |
appointments / admissions (delay / cancellation / waiting lists) |
Some upheld, recommendations |
September 2020 |
| 201807030 |
North Ayrshire Council |
communication / staff attitude / confidentiality |
Upheld, recommendations |
September 2020 |
| 201807344 |
Forth Valley NHS Board |
clinical treatment / diagnosis |
Some upheld, no recommendations |
September 2020 |
| 201807591 |
Heriot-Watt University |
academic appeal / exam results / degree classification |
Upheld, recommendations |
September 2020 |