| 201906538           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2020           | 
              
          
                                                                                        | 201906798           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        admission / discharge / transfer procedures           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2020           | 
              
          
                                                                                        | 201908907           | 
                                                                                        East Ayrshire Health and Social Care Partnership           | 
                                                                                        child services and family support           | 
                                                                                        Resolved, no recommendations           | 
                                                                                        September 2020           | 
              
          
                                                                                        | 201909719           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2020           | 
              
          
                                                                                        | 201909748           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2020           | 
              
          
                                                                                        | 201806426           | 
                                                                                        North Ayrshire Health and Social Care Partnership           | 
                                                                                        Policy / administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2020           | 
              
          
                                                                                        | 201807681           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2020           | 
              
          
                                                                                        | 201807739           | 
                                                                                        Clear Business Water           | 
                                                                                        Incorrect billing           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2020           | 
              
          
                                                                                        | 201809134           | 
                                                                                        North Lanarkshire Council           | 
                                                                                        Carer's assessments           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2020           | 
              
          
                                                                                        | 201809545           | 
                                                                                        A Medical Practice in the Highland NHS Board Area           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2020           |