| 201200562           | 
                                                                                        Business Stream           | 
                                                                                        meter reading           | 
                                                                                        Upheld, action taken by body to remedy, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201200643           | 
                                                                                        Scottish Borders Council           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201200662           | 
                                                                                        Lothian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201200690           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201200871           | 
                                                                                        Borders NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201200987           | 
                                                                                        A Medical Practice in the Forth Valley NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201028           | 
                                                                                        A Medical Practice in the Lanarkshire NHS Board area           | 
                                                                                        appointments/admissions (delay, cancellation, waiting lists)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201233           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        treatment waiting times           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201261           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201317           | 
                                                                                        The Moray Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        No decision reached           | 
                                                                                        March 2013           |