| 201201406           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201424           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, action taken by body to remedy, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201438           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201474           | 
                                                                                        A Medical Practice in the Lothian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201552           | 
                                                                                        A Medical Practice in the Dumfries and Galloway NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201553           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201566           | 
                                                                                        Queen Margaret University           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201617           | 
                                                                                        A Medical Practice in the Forth Valley NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201678           | 
                                                                                        East Dunbartonshire Council           | 
                                                                                        finance - housing benefit and council tax benefit           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201697           | 
                                                                                        A Medical Practice in the Lanarkshire NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2013           |