| 201201707           | 
                                                                                        Scottish Prison Service           | 
                                                                                        work (in prison)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201771           | 
                                                                                        Western Isles NHS Board           | 
                                                                                        admission, discharge and transfer procedures           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201776           | 
                                                                                        Scottish Prison Service           | 
                                                                                        legal correspondence           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201865           | 
                                                                                        Scottish Prison Service           | 
                                                                                        supplies of books, newspapers, etc           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201910           | 
                                                                                        Perth and Kinross Council           | 
                                                                                        handling of application (complaints by applicants)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201201916           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201202019           | 
                                                                                        A Medical Practice in the Lothian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201202051           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201202112           | 
                                                                                        Scottish Prison Service           | 
                                                                                        behaviour related programmes (including access to)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201202173           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2013           |