Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201800996 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2019
201801028 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations August 2019
201801116 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations August 2019
201801262 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations August 2019
201801326 Fife NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2019
201801434 Clackmannanshire Council policy / administration Not upheld, no recommendations August 2019
201801892 Dumfries and Galloway NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2019
201802334 Aberdeenshire Council sheltered housing and community care Not upheld, no recommendations August 2019
201802741 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations August 2019
201802910 Greater Glasgow and Clyde NHS Board - Acute Services Division complaints handling Upheld, recommendations August 2019