Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201204488 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2013
201204553 Cernach Housing Association Ltd repairs and maintenance Not upheld, no recommendations October 2013
201204747 Forth Valley NHS Board communication, staff attitude, dignity, confidentiality Some upheld, recommendations October 2013
201204878 A Medical Practice in the Orkney NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2013
201205000 Lothian NHS Board nurses / nursing care Not upheld, no recommendations October 2013
201205158 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Upheld, recommendations October 2013
201300104 Craigdale Housing Association Ltd applications, allocations, transfers and exchanges Upheld, no recommendations October 2013
201300375 Highland NHS Board appliances, equipment and premises Some upheld, recommendations October 2013
201005048 Argyll and Bute Council unauthorised developments: calls for enforcement action/stop and discontinuation notices Some upheld, recommendations September 2013
201100377 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations September 2013