Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100335 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, no recommendations | August 2011 |
| 201100382 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Hotel services - food, laundry etc | Not upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201100427 | Waterwatch Scotland | Complaints handling | Not upheld, no recommendations | August 2011 |
| 201100494 | Scottish Prison Service | Home Detention Curfew | Not upheld, no recommendations | August 2011 |
| 201100532 | Scottish Prison Service | Work (In Prison) | Not upheld, no recommendations | August 2011 |
| 201100556 | Scottish Prison Service | Canteen | Not upheld, no recommendations | August 2011 |
| 201100974 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | August 2011 |
| 200904505 | Fife Housing Register | Applications, allocations, transfers and exchanges | Upheld, action taken by body to remedy, no recommendations | July 2011 |
| 201000247 | Renfrewshire Council | Handling of application (complaints by opponents) | Some upheld, recommendations | July 2011 |
| 201000579 | Aberdeenshire Council | Parking | Some upheld, recommendations | July 2011 |