Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201900907 Lanarkshire NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2020
201901549 East Lothian Council Public Health & Civic Government Acts - nuisances / problems in/around buildings Not upheld, no recommendations December 2020
201902071 Forth Valley NHS Board Clinical treatment / diagnosis Not upheld, no recommendations December 2020
201902465 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, recommendations December 2020
201902618 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations December 2020
201903553 Tayside NHS Board Clinical treatment / diagnosis Not upheld, no recommendations December 2020
201903690 Western Isles NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2020
201903840 Comhairle nan Eilean Siar Child services and family support Upheld, recommendations December 2020
201903883 University of Edinburgh Policy / administration Not upheld, no recommendations December 2020
201903967 West Lothian Council Noise pollution Some upheld, recommendations December 2020