Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201601668 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, recommendations | November 2017 |
| 201601715 | City Of Glasgow College | communication staff attitude dignity and confidentiality | Some upheld, recommendations | November 2017 |
| 201602391 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201602402 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201602417 | Business Stream | charging method / calculation | Some upheld, recommendations | November 2017 |
| 201602468 | Aberdeen City Council | parks, outdoor centres and facilities | Upheld, recommendations | November 2017 |
| 201602803 | South Lanarkshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | November 2017 |
| 201603268 | Scottish Borders Council | public hygiene/shops/dairies/food processing | Some upheld, no recommendations | November 2017 |
| 201603564 | East Lothian Council | council failure to follow scottish government guidance | Some upheld, recommendations | November 2017 |
| 201603737 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2017 |