Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200259 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2012 |
| 201200268 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2012 |
| 201200269 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, action taken by body to remedy, recommendations | December 2012 |
| 201200308 | Lothian NHS Board - Acute Division | clinical treatment/diagnosis | Not upheld, no recommendations | December 2012 |
| 201200326 | Falkirk Council | capital works, renovation, central heating, double glazing, etc | Some upheld, recommendations | December 2012 |
| 201200327 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2012 |
| 201200333 | Falkirk Council | finance - rent | Not upheld, action taken by body to remedy, no recommendations | December 2012 |
| 201200344 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, no recommendations | December 2012 |
| 201200393 | Fife Council | primary school | Not upheld, no recommendations | December 2012 |
| 201200580 | University of St Andrews | plagiarism and intellectual property | Not upheld, no recommendations | December 2012 |