Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201911248 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2021 |
| 202001295 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 202003476 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 202004100 | A Medical Practice in the Grampian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 202004102 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2021 |
| 202004831 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 202005533 | South Lanarkshire Health and Social Care Partnership | Child services and family support | Not upheld, no recommendations | June 2021 |
| 201709143 | Fife NHS Board | Policy / administration | Some upheld, recommendations | May 2021 |
| 201803946 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201803981 | Scottish Government D-G Learning & Justice | Complaints handling | Upheld, no recommendations | May 2021 |