Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401580 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201401690 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | January 2015 |
| 201401710 | Scottish Ambulance Service | clinical treatment / diagnosis | Some upheld, recommendations | January 2015 |
| 201401817 | Grampian NHS Board | policy / administration | Not upheld, no recommendations | January 2015 |
| 201401911 | A Dentist in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201401913 | A Dentist in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201401961 | Fife Council | repairs and maintenance | Not upheld, no recommendations | January 2015 |
| 201401965 | The City of Edinburgh Council | rent and/or service charges | Not upheld, no recommendations | January 2015 |
| 201402001 | Business Stream | incorrect billing | Some upheld, recommendations | January 2015 |
| 201402169 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2015 |