Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402013 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
| 201402047 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201402114 | Scottish Prison Service | recreation | Some upheld, recommendations | November 2014 |
| 201402194 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201402200 | Blackwood Homes | complaints handling | Some upheld, recommendations | November 2014 |
| 201402321 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
| 201402365 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
| 201402384 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201402429 | Scottish Prison Service | legal correspondence | Not upheld, no recommendations | November 2014 |
| 201402507 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |