Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202973 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2014 |
| 201203396 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | September 2014 |
| 201204887 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2014 |
| 201300609 | Business Stream | incorrect billing | Upheld, recommendations | September 2014 |
| 201300612 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201300766 | Stirling Council | applications, allocations, transfers & exchanges | Some upheld, action taken by body to remedy, recommendations | September 2014 |
| 201301200 | Lanarkshire Housing Association Ltd | improvements and renovation | Upheld, no recommendations | September 2014 |
| 201301400 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201301460 | Greater Glasgow and Clyde NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | September 2014 |
| 201301475 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |