Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201508044 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations March 2017
201508079 The Highland Council handling of application (complaints by opponents) Upheld, recommendations March 2017
201508092 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations March 2017
201508096 An NHS Board policy / administration Upheld, recommendations March 2017
201508101 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2017
201508126 Lothian NHS Board communication / staff attitude / dignity / confidentiality Some upheld, recommendations March 2017
201508198 Grampian NHS Board appointments / admissions (delay / cancellation / waiting lists) Some upheld, recommendations March 2017
201508203 Falkirk Council handling of application (complaints by opponents) Not upheld, no recommendations March 2017
201508232 The Highland Council handling of application (complaints by opponents) Some upheld, no recommendations March 2017
201508305 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, recommendations March 2017