Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201508323 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2017
201508336 Scottish Prison Service progression Upheld, recommendations February 2017
201508508 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2017
201508510 East Lothian Council applications, allocations, transfers & exchanges Some upheld, recommendations February 2017
201508523 The City of Edinburgh Council public health & civic government acts - nuisances/problems in/around buildings Some upheld, recommendations February 2017
201508528 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations February 2017
201508572 University of Aberdeen academic appeal/exam results/degree classification Some upheld, recommendations February 2017
201508578 A Medical Practice in the Highland NHS Board are clinical treatment / diagnosis Some upheld, recommendations February 2017
201508612 Home Scotland repairs and maintenance Upheld, recommendations February 2017
201508626 Scottish Water local impact Upheld, recommendations February 2017