Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201508604 Scottish Prison Service work (in prison) Upheld, no recommendations January 2017
201508624 Scottish Borders Council conservation areas, listed buildings, tree preservation orders Upheld, recommendations January 2017
201508631 Fife Council handling of application (complaints by opponents) Upheld, recommendations January 2017
201508685 Lothian NHS Board clinical treatment / diagnosis Not upheld, recommendations January 2017
201508703 A Medical Practice in the Western Isles NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2017
201508793 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2017
201508815 Scottish Prison Service removal from association/segregation Upheld, recommendations January 2017
201508816 Shettleston Housing Association Ltd policy/administration Not upheld, no recommendations January 2017
201600069 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2017
201600070 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2017