Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201508908 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations October 2016
201600041 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2016
201600536 The City of Edinburgh Council handling of application (complaints by opponents) Not upheld, no recommendations October 2016
201600684 Castlehill Housing Association Ltd applications, allocations, transfers & exchanges Not upheld, no recommendations October 2016
201600866 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2016
201601079 Lanarkshire NHS Board nurses / nursing care Upheld, recommendations October 2016
201407008 Business Stream charging method / calculation Not upheld, no recommendations September 2016
201500905 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations September 2016
201501787 Lothian NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2016
201505394 Greater Glasgow and Clyde NHS Board communication / staff attitude / dignity / confidentiality Not duly made or withdrawn, no recommendations September 2016