Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201405948 Dundee City Council complaints handling (incl social work complaints procedures) Not duly made or withdrawn, no recommendations November 2015
201405951 Business Stream policy/administration Not upheld, no recommendations November 2015
201405987 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations November 2015
201406016 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2015
201406041 Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2015
201406418 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations November 2015
201406600 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations November 2015
201406670 A Medical Practice in the Tayside NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2015
201406738 Tayside NHS Board clinical treatment / diagnosis Some upheld, no recommendations November 2015
201406833 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2015