Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201404336 Lothian NHS Board policy / administration Some upheld, recommendations October 2015
201404404 Business Stream incorrect billing Upheld, recommendations October 2015
201404412 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations October 2015
201404508 A Medical Practice in the Tayside NHS Board area clinical treatment / diagnosis Some upheld, no recommendations October 2015
201404553 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations October 2015
201404658 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations October 2015
201404693 A Practice in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2015
201404703 Lanarkshire NHS Board nurses / nursing care Some upheld, recommendations October 2015
201404761 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations October 2015
201404965 A Dentist in the Fife NHS Board area communication / staff attitude / dignity / confidentiality Upheld, recommendations October 2015